08:45 – 09:00 |
REGISTRATION
(Light Breakfast will be served)
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09:00 – 09:10 |
Welcome Speech
Mr. Wilson Fung, Executive Director, Hong Kong Productivity Council |
09:10 – 09:20 |
Opening Address
Mr. Stephen Mak, Acting Government Chief Information Officer, Office of the Government Chief Information Officer,
The Government of the Hong Kong SAR
|
09:20 – 09:55 |
Keynote 1 ( C / E )
ITIL V.3: What It Means and How IBM Can Help
Mr. Ricky Chung, Tivoli Brand Manager, IBM China/Hong Kong Limited, IBM China/Hong Kong Limited
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09:55 – 10:30 |
Keynote 2 ( C / E )
Managing Security Risk – Market Trend and Frontier
Mr. Meng Chow Kang, Chief Security Advisor, Microsoft Greater China Region, Microsoft Hong Kong Limited

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10:30 – 10:50 |
COFFEE BREAK & SHOWCASE |
10:50 – 11:25 |
Keynote 3 ( C / E )
Network Protection Strategies: Advances in Protection for Web 2.0, Malcode & Application Visibility
Mr. Dickens Lee, Regional Systems Engineer, North Asia, SonicWALL Inc.
 |
|
Information Security
Track |
IT Service Management
Track |
Software Quality
Track |
| 11:25 – 12:00 |
1.1 ( C / E )
Managed Security Services: Evolution of Security Services
Mr. Patrick Tang, Solution Manager, IBM Internet Security Systems, IBM Global Technology Services,
IBM China/ Hong Kong Limited |
2.1 ( E )
WAN Optimization – Enablement of the latest IT Programs and Initiatives
Mr. Paul Serrano, Senior Director Marketing, APAC/ Japan,
Riverbed Technology

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3.1 ( E )
Myths of System Documentation
Mr. Rod Parkes, Consultant,
Cyber Q Consulting Pvt Limited
 |
12:00 – 12:35 |
1.2 ( E )
Vontu Data Loss Prevention
Mr. Gareth Bridges, Principal Technology Specialist, Information Risk Management, Great China Region,
Symantec Hong Kong Limited
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2.2 ( C / E )
Importance of Asset Management and Role in ITSM
Mr. Derek Fu, PMP, ITIL Certified, Technical Consultant, Tivoli Software, IBM Software Group,
IBM China/Hong Kong Limited
|
3.2 ( C / E )
Top Ten Success Factors for Process Improvement
Mr. Roy Ko, Principal Consultant, IT Industry Development Division,
Hong Kong Productivity Council

|
12:35 – 14:00 |
LUNCH BREAK* |
14:00 – 14:35 |
Keynote 4 ( C
/ E
)
Endpoint Security, Management & Recovery
Mr.
Gary Woo, Systems
Engineer, Symantec
Hong Kong Limited

|
| |
Information Security
Track |
IT Service Management
Track |
Software Quality
Track |
14:35 – 15:10 |
1.3 ( C / E )
Your ONLY Solution to Achieving 360˚ Data Protection – SafeGuard® Enterprise
Mr. Cecil Siu, Regional Manager, Greater China,
Utimaco Safeware Asia Limited

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2.3 ( C / E )
How we did it, and you can too: Microsoft IT on system management
Mr. Michael Yau, Senior Technical Account Manager, Microsoft Services,
Microsoft Hong Kong Limited
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3.3 ( C / E )
Web Application Q.A. – Your Last Line of Defense
Mr. Osmond Ng, Senior IT Consultant, Software Group,
IBM China/Hong Kong Limited |
15:10 – 15:30 |
COFFEE BREAK & SHOWCASE |
|
Information Security
Track |
IT Service Management
Track |
Software Quality
Track |
| 15:30 – 16:05 |
1.4 ( C / E )
Enterprise
Data Protection
Mr. Sheung Chi NG, Security Consultant, APAC,
SafeNet Asia Limited
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2.4 ( C / E )
How you can help to increase the availability as well as proactively monitoring enterprise infrastructure?
Mr. David Chow, Director, Enterprise Consulting & Support Department,
Asiasoft Hong Kong Limited
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3.4 ( C / E )
Windows Server 2008 Terminal Services and Virtualization
Mr. Joseph Yang, Director, Solutions, Microware Solutions Limited

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16:05 – 16:40 |
1.5 ( C / E )
Integrated Security & Defense in Depth
Mr. Franklin Lo, Security Evangelist, Business Marketing Organization,
Microsoft Hong Kong Limited

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2.5 ( C / E )
Better IT Service Management with Better People Development
Mr. Joseph P. K. Wong, Manager, Education Services, Hewlett-Packard HK SAR Limited

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3.5 ( C / E )
Process Improvement for Small Organizations
Dr. Hareton Leung,
The Hong Kong Polytechnic University

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16:40 – 17:15 |
Keynote 5 ( C / E ) 
When security attack and cybercrime merge
Mr. S. C. LEUNG, Senior Consultant, IT Industry Development Division, Hong Kong Productivity Council

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